Authentic conversations so far...

Systemic failures arise from gaps in education and deeply ingrained bad practices within teams.

Instead of striving for perfection, focus on continuous improvement, iteration, and learning from your mistakes.

Accessibility is not about slapping on a band-aid. It takes time and you won't do it in a day, but any day that's not a fire drill is a win.

We often underestimate what we can achieve in the long run. And when it comes to accessibility, that couldn't be more true.

When customers complain the latest release introduced accessibility issues, it's easy to blame the work done in the last sprint.

You can't expect to get any long term lasting results without doing the work to understand and fix your own accessibility issues.

There are over 20 pieces of legislation around the world that directly or indirectly deal with accessibility.

Much like when a small snowball grows larger as it rolls downhill, integrating accessibility into the SDLC requires effort and dedication.

A few people asked me why I write this newsletter every day. Writing is the best way I know to share my ideas with others.

There's no time during a crisis to fix accessibility issues, but a crisis is the reason to make time!

Leading vs. lagging indicators, and which metric to use when for measuring web accessibility.

What happens when you want the world to work one way but it actually works another.

Should you start with a comprehensive evaluation of your website to assess its conformance with accessibility guidelines?

Today, I want to talk about three common causes for bad decisions when thinking about accessibility.

The biggest decision you'll make today is what to focus on.

If your goal is to ship an accessible website, one of the most powerful, yet underestimated ways to do it is by building momentum.

The illusion that there's no demand from users with disabilities creates a self-fulfilling prophecy where accessibility is not prioritised.

With accessibility, there's no silver bullet. If someone is trying to sell you one, duck!

If your world view is working for you, why risk fixing something that isn't broken?

You can't build an accessible website on one-time interactions. It's better to be consistent in your effort, no matter how small.

Here are two suggestions for you. Look at the critical issues and at known issues in your backlog.

We take a lot of things for granted. I’m privileged, so are you probably, but not for long.

Why do we still need the alt attribute for images when we have AI? Models have evolved a lot now and they can pick up the image of a dog.

From the moment you start designing a template to when you jump into coding, you're going up against the clock.

If you already have a lot of accessibility issues that you know of, you're already in a hole, so stop digging!

If you only invest in something expecting instant results, you might as well fire your marketing department.

You can't simply check a box for kindness or honesty; it's part of who you are. We must think of accessibility in the same way.

I don't know who needs to hear this, but if you think accessibility is complex, it's because you, or someone you hired, wants it to be.

The classic blame game doesn't work with accessibility.

Do you choose the path of least resistance or fight through the discomfort and take the path of inclusiveness?