It's pretty useless for you to have an accessibility statement if there's no follow through.
It's pretty nerving for your customers to have an accessibility support email address when it gets ignored.
It's pretty disheartening when your accessibility fixes are perpetually "in progress."
It's pretty telling when your accessibility training is optional for your development team.
It's pretty revealing when accessibility is the first thing cut from the budget.
It's pretty clear where your priorities lie when basic access needs are labeled "edge cases."
It's pretty obvious you don't care when your only response is "we'll look into it."
Do better.