So you've had feedback from someone pointing out an issue with your website's accessibility. Naturally, you go into defensive mode, all shields up.
But here's the kicker: they've done you a huge favour.
This person cared enough to speak up, representing countless others who faced the same thing in silence.
Maybe it's a confusing layout, hard-to-read text, or buttons that don't work with screen readers. Whatever the problem, fixing it will not only help this person, but everyone else who didn't take time out of their day to tell you that.
Think about it. For every person who reaches out, how many others simply gave up and left your website? By addressing these concerns, you're not just ticking a box for compliance. You're helping this person and the next by making your content available to everyone.
So next time someone highlights an accessibility issue, the first thing you should do is thank them. They've handed you a golden opportunity to make your website better for everyone.