Over the past nine weeks, I've written about accessibility metrics that give you early warnings about potential accessibility issues in your product. Some of them were more difficult to measure and track, while others were straightforward.
Before I move on to a different set of metrics, I want to quickly recap all the nine metrics we discussed so far:
- Task completion rate for users with disabilities
- Readability score
- Link text quality
- Page titles
- Accessibility score trend over releases
- Automated testing results
- Accessibility acceptance criteria
- Keyboard navigation
- Designer-developer handoff
Remember that you don't have to track all of these or any for that matter. It's really up to you and your team to decide what you should be looking at.
If you have any questions on any of these, hit reply and ask away! I'd be happy to answer!
For next week, I'm preparing a list of intangible accessibility metrics.
Intangible metrics are indicators that are not directly quantifiable or even easily observable. They represent more abstract and subjective aspects of accessibility in a product.
These metrics capture the harder-to-measure elements that contribute to an inclusive, user-centered and sustainable accessibility practice. Think mindsets, behaviours and overall maturity of an organisation's approach to accessibility.
If your goal is to develop a holistic, data-driven understanding of your organisation's accessibility maturity over time, then intangible metrics are invaluable and you won't get a full picture without them.
Look for the first email on intangible accessibility metrics in your inbox next Thursday. See you then!