Start with the people

2 minutes read

I have a few words to say on the first of the 10 things you should focus on.

Accessibility isn't a solo mission. You can have the best tools, the clearest guidelines and all the expertise in the world, but if the people around you aren't on board, you're fighting a losing battle.

It took me a long while to realise that.

I was constantly worried about push-back. I thought I needed to be the expert before I could involve others. So I went at it alone and here's what happened.

I burnt out. I started resenting my work. I started hating the people around me. And any progress I was making disappeared the moment I took my foot off the gas. I was the only champion.

I had to make a shift. It was a simple shift, but not an easy one.

I started meeting people where they were, not where I thought they should be. My job became making it easier for others to care by connecting accessibility to what the team already valued. Reducing risk, reaching more users, building better products. Those are things everyone could relate to.

My job isn't doing all the accessibility work. I have to create the conditions for everyone to got at it together.

Sent on

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