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The Product Owner's guide to accessibility debt: Making smart trade-offs when prioritising

2 minutes read

Last time, we talked about what you should measure to figure out where your accessibility debt stands today. I gave you a few KPIs that I usually look at and why they're important to track.

Next I want to explore how to measure and prioritise accessibility debt in a way that works for your team and your product. Accessibility debt can feel overwhelming and the truth is you'll face some choices along the way. You need to make smart trade-offs when prioritising and with the right approach, you can tackle it systematically and effectively.

Here’s what you can expect in the next few emails:

  • Prioritisation frameworks for accessibility debt. We’ll look at different ways to prioritise issues, from user impact to legal risk, and help you choose the right framework for your context.
  • Evaluating impact. How can you understand the real-world impact of accessibility issues on users and how to gather feedback to guide your decisions?
  • Technical considerations. We’ll dive into the technical side of things, like fix complexity, dependencies and how to avoid unintended consequences.
  • Balancing business priorities and accessibility. How can you align accessibility work with business goals and communicate its value to stakeholders?
  • Creating your decision-making process. There's no one-size fits all solution. How can you build a clear, collaborative process for prioritising and addressing accessibility debt?

I'll give you practical tips to help you make smart trade-offs and common pitfalls to avoid along the way.

Did you enjoy this bite-sized message?

I send out short emails like this every day to help you gain a fresh perspective on accessibility and understand it without the jargon, so you can build more robust products that everyone can use, including people with disabilities.

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