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The weekly 1%: Lessons learned

1 minute read

Today's email will be short. I was reminded of a lesson I had to learn the hard way in my career.

Earlier this week, I was reviewing a homepage together with the product owner and one of the designers. They used a lot of motion and low contrast elements on that page. The content didn't reflow making it useless on mobile devices. A trained eye would have immediately picked up on these things without even running an automated checker.

They didn't see what I saw. I had to walk them through fixing it.

But I couldn't start this process from where I was, armed with what I knew. I had to start from where they were in their journey. I wasn't always like this. Earlier in my career, I'd have huffed and puffed.

So this is my 1%. A lesson learned.

The more you know, the more you have to put aside when training others. It's more useful to start the process from where they are, no matter how tempted you are to show them where you are.

Did you enjoy this bite-sized message?

I send out short emails like this every day to help you gain a fresh perspective on accessibility and understand it without the jargon, so you can build more robust products that everyone can use, including people with disabilities.

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