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Authentic conversations so far...

This is an archive of the email messages I sent to my daily mailing list since March 12th, 2024. Enjoy!

Many business conversations sound like innovation, but they are really about risk.

How to refuse accessibility work that delays the user fix without sounding like you are dismissing it.

Smaller scope helps you protect the user outcome and ship useful fixes faster.

Accessibility work gets sharper when you define the outcome, target date and what stays out of scope.

Trying to change how your team thinks and behaves about accessibility at the same time is impossible.

Changing team behaviour around accessibility means building it into the process and holding the line.

Changing how your team thinks about accessibility is powerful, but slow to engineer.

Getting a team to take accessibility seriously means making a deliberate choice between changing how people think and changing what they do.

Your employer might not deserve your best work on accessibility, but the people trying to use what you build do.

Always have one accessibility thing in motion.

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I send out short emails like these every day to help you gain a fresh perspective on accessibility and understand it without the jargon, so you can build more robust products that everyone can use, including people with disabilities.

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