Measuring web accessibility is easy. Measuring it right isn't.
Authentic conversations so far...
This is an archive of the email messages I sent to my daily mailing list since March 12th, 2024. Enjoy!
Unnecessary ARIA
Yesterday
Bad ARIA doesn't make your site more accessible. It makes it more confusing.
The uncomfortable
May 26th, 2026
Real accessibility work lives in the awkward conversations, the pushback and the decisions that create friction.
You're here to change your mind
May 25th, 2026
The goal isn't to have all the answers but to stay open enough to change.
Access Denied #99: Your gut
May 24th, 2026
In Issue 99 of Access Denied, Gary thinks a gut feeling is enough to test for accessibility.
The hardest thing to say in accessibility
May 23rd, 2026
Saying "I don't know" feels like failure, but in accessibility it might be the most honest thing you can say.
We might not need more time
May 22nd, 2026
Most teams don't lack the time for accessibility, but rather a decision that makes it non-negotiable.
I hate being the bad news person
May 21st, 2026
Nobody wants to be the person who blocks a Friday ship. That's who I am sometimes.
The worst part of accessibility
May 20th, 2026
The worst part in working in web accessibility is being the last person in the room.
The best part of accessibility
May 19th, 2026
The best part in working in web accessibility is when nobody needs me.
Ship better, often
May 18th, 2026
Shipping small, consistent improvements beats waiting until you get it perfect.
Access Denied #98: First comes the task force
May 17th, 2026
In Issue 98 of Access Denied, Gary wants to prioritise a task force over fixing accessibility issues.
The fix
May 16th, 2026
Most web accessibility problems are fixed at the wrong time, which is why they cost more.
Not yet is different from never
May 15th, 2026
There's a big difference between "not yet" and "never." And then there's the team that never had the accessibility conversation at all.
Change what gets done
May 14th, 2026
Accessibility fixes sit in a backlog because nobody's attached a number to them that anyone recognises.
Change what gets measured
May 13th, 2026
Accessibility audits measure compliance, not experience.
The most difficult change is structural
May 12th, 2026
Fixing accessibility issues one by one is slow, expensive and never quite done.
Accessibility is a values problem
May 11th, 2026
Accessibility keeps getting the leftover hours.
Access Denied #97: Universal experience initiative
May 10th, 2026
In Issue 97 of Access Denied, Gary changes the accessibility project name because it tests better.
Make not caring feel weird
May 9th, 2026
Accessibility fails because nobody with budget approval wants it badly enough.
Accessibility statement: Wrap-up
May 8th, 2026
What do to and what not to do in accessibility statements
Accessibility statement: Technical terms
May 7th, 2026
Don't strip out every technical word in your accessibility statement.
Accessibility statement: Fully accessible
May 6th, 2026
You can't claim your site is fully accessible on the accessibility statement.
Accessibility statement: Known issues
May 5th, 2026
How do you explain the known accessibility issues in an accessibility statement?
Accessibility statement: The contact email
May 4th, 2026
What do you do when someone reaches out on the email from the accessibility statement?
Access Denied #96: You wouldn't know Dave
May 3rd, 2026
In Issue 96 of Access Denied, Gary blames someone else for the non-existent email address on the accessibility statement.
Accessibility statement: How often to update it
May 2nd, 2026
How much and how often is your website changing should tell you how often to update the accessibility statement.
Accessibility statement: How to write one
May 1st, 2026
How do you write an accessibility statement so that people actually read it
Accessibility statement: Is it legally required?
Apr 30th, 2026
Is an accessibility statement required by law?
Accessibility statement: What is it?
Apr 29th, 2026
What is an accessibility statement and who is it for?
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I send out short emails like these every day to help you gain a fresh perspective on accessibility and understand it without the jargon, so you can build more robust products that everyone can use, including people with disabilities.