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Daily emails so far...

This is an archive of the short emails I've sent since March 12th, 2024 about accessibility rework, product quality and the messy bits of delivery. Enjoy!

AI should not give accessibility a single score. It should help teams find risk, sort issues and decide what needs human review.

A single accessibility score feels useful, but it can hide the failures that block real people.

AI accessibility audits are useful only when their suggested fixes work in the product, for real users.

AI can help make product language clearer today, starting with error messages, forms and legal copy.

Accessibility needs boring, repeatable help. AI craves applause.

AI can help with accessibility work, but it cannot own decisions, judgment or user impact.

AI can find some accessibility issues, but it cannot replace human judgment, testing or disabled users.

Fixing accessibility has always been slow and expensive. AI is changing that equation, but only if someone decides to prioritise it.

Many business conversations sound like innovation, but they are really about risk.

How to refuse accessibility work that delays the user fix without sounding like you are dismissing it.

Smaller scope helps you protect the user outcome and ship useful fixes faster.

Accessibility work gets sharper when you define the outcome, target date and what stays out of scope.

Want the next email?

I send one short email every day for product leaders who want to kill accessibility rework before it slows delivery. Expect accessibility debt, better metrics, clearer ownership, product quality and decisions teams can use.

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