You're not Napoleon
Jul 14th, 2026
Why accessibility work gets damaged when teams call it minor.
This is an archive of the short emails I've sent since March 12th, 2024 about accessibility rework, product quality and the messy bits of delivery. Enjoy!
Jul 14th, 2026
Why accessibility work gets damaged when teams call it minor.
Jul 13th, 2026
AI can help teams learn accessibility faster, but it becomes risky when nobody knows enough to question its answers.
Jul 12th, 2026
In Issue 105 of Access Denied, Gary discovers one more step before fixing accessibility.
Jul 11th, 2026
Your backlog is full of new features but empty of accessibility fixes.
Jul 10th, 2026
AI should not give accessibility a single score. It should help teams find risk, sort issues and decide what needs human review.
Jul 9th, 2026
A single accessibility score feels useful, but it can hide the failures that block real people.
Jul 8th, 2026
AI accessibility audits are useful only when their suggested fixes work in the product, for real users.
Jul 7th, 2026
AI can help with accessibility audits, but issue counts are weak metrics.
Jul 6th, 2026
AI can help make product language clearer today, starting with error messages, forms and legal copy.
Jul 5th, 2026
In Issue 105 of Access Denied, Gary uses AI to write about inclusion instead of fixing accessibility issues.
Jul 4th, 2026
Accessibility needs boring, repeatable help. AI craves applause.
Jul 3rd, 2026
AI can help with accessibility work, but it cannot own decisions, judgment or user impact.
Jul 2nd, 2026
AI can find some accessibility issues, but it cannot replace human judgment, testing or disabled users.
Jul 1st, 2026
Fixing accessibility has always been slow and expensive. AI is changing that equation, but only if someone decides to prioritise it.
Jun 30th, 2026
Happy birthday to my son. One year old today!
Jun 29th, 2026
Every company is doing something with AI, but most can't tell you what.
Jun 28th, 2026
In Issue 104 of Access Denied, Gary thinks innovation needs more budget than accessibility.
Jun 27th, 2026
Organisations fund stories, not problems and some work will never have a good enough story.
Jun 26th, 2026
Accessibility debt doesn't come from nowhere.
Jun 25th, 2026
Many business conversations sound like innovation, but they are really about risk.
Jun 24th, 2026
How to refuse accessibility work that delays the user fix without sounding like you are dismissing it.
Jun 23rd, 2026
Smaller scope helps you protect the user outcome and ship useful fixes faster.
Jun 22nd, 2026
Accessibility work gets sharper when you define the outcome, target date and what stays out of scope.
Jun 21st, 2026
In Issue 103, Gary insists the backlog is the best way to fix accessibility.
Jun 20th, 2026
Most accessibility approaches fix issues. Journey ownership fixes experiences.
Jun 19th, 2026
Disability-led sprints are built on what users experience rather than what you think matters.
Jun 18th, 2026
When you find an accessibility issue, you either fix it now or give it a real date.
Jun 17th, 2026
The Top 3 rule means you only ever have three accessibility priorities in play.
Jun 16th, 2026
Severity buckets force you to be honest about accessibility impact and fix what matters most first.
Jun 15th, 2026
The fix-on-touch approach means developers resolve issues in the components they're already working on.
I send one short email every day for product leaders who want to kill accessibility rework before it slows delivery. Expect accessibility debt, better metrics, clearer ownership, product quality and decisions teams can use.