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Email archive

I started this newsletter on March 12th, 2024 and wrote every day for 945 days. These are the emails from that run, alongside anything I've written since. Browse by topic or search for something your team is dealing with.

A short story about vague accessibility requirements, shared ownership and how one innocent line can turn into rework.

Good rework, bad rework and what product teams can learn from the difference.

A working definition of accessibility rework and why it matters for product teams.

A personal note about accessibility, healthcare, education and the product questions I want to explore next.

Big accessibility efforts often burn out. Start smaller, while real work is happening.

This newsletter is shifting toward accessibility rework, product quality and digital health delivery.

Accessibility standards and policies only help when they shape real product decisions during everyday work.

Accessibility gets easier when teams focus on repeat problems and shared decisions instead of trying to fix every issue one by one.

Accessibility problems often point to deeper product delivery habits, like unclear ownership, late checks and weak definitions of done.

AI can help with accessibility work. It can't take responsibility for it.

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I write about accessibility rework, product quality and the decisions teams make while building software.

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