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Daily emails so far...

This is an archive of the short emails I've sent since March 12th, 2024 about accessibility rework, product quality and the messy bits of delivery. Enjoy!

Instead of striving for perfection, focus on continuous improvement, iteration, and learning from your mistakes.

Accessibility is not about slapping on a band-aid. It takes time and you won't do it in a day, but any day that's not a fire drill is a win.

We often underestimate what we can achieve in the long run. And when it comes to accessibility, that couldn't be more true.

When customers complain the latest release introduced accessibility issues, it's easy to blame the work done in the last sprint.

You can't expect to get any long term lasting results without doing the work to understand and fix your own accessibility issues.

There are over 20 pieces of legislation around the world that directly or indirectly deal with accessibility.

Much like when a small snowball grows larger as it rolls downhill, integrating accessibility into the SDLC requires effort and dedication.

There's no time during a crisis to fix accessibility issues, but a crisis is the reason to make time!

Today, I want to talk about three common causes for bad decisions when thinking about accessibility.

If your goal is to ship an accessible website, one of the most powerful, yet underestimated ways to do it is by building momentum.

The illusion that there's no demand from users with disabilities creates a self-fulfilling prophecy where accessibility is not prioritised.

You can't build an accessible website on one-time interactions. It's better to be consistent in your effort, no matter how small.

We take a lot of things for granted. I’m privileged, so are you probably, but not for long.

From the moment you start designing a template to when you jump into coding, you're going up against the clock.

If you already have a lot of accessibility issues that you know of, you're already in a hole, so stop digging!

I don't know who needs to hear this, but if you think accessibility is complex, it's because you, or someone you hired, wants it to be.

The classic blame game doesn't work with accessibility.

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I send one short email every day for product leaders who want to kill accessibility rework before it slows delivery. Expect accessibility debt, better metrics, clearer ownership, product quality and decisions teams can use.

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