What you can expect from my accessibility subscription
How support works, what happens after you subscribe and what your team can expect from me while real product work is happening.
A subscription means I stay close to the work while your team is making decisions. I can review designs before implementation, answer development questions, help QA check the right things and spot patterns that keep turning into rework.
The aim is to help your team make better decisions earlier, so they don't have to fix the same problems twice.
What your team gets
You get direct access to me during the month, with room for priorities to change as real work changes.
I help your team:
- spot accessibility risks before too much has been built,
- decide which issues matter now and which can wait,
- review designs, components and flows while work is still in progress,
- give QA clearer checks for common accessibility problems,
- reduce repeated fixes and late-stage surprises and
- get better at accessibility without making me a permanent gatekeeper.
How we'll do it
We'll use your actual product work as the place where accessibility gets clearer. The exact shape depends on your team, your product and where rework is showing up, but the first weeks usually follow this pattern.
Week 1: Find where rework is coming from
In the first week, we get close to the work. I'll learn how your team designs, builds and tests features, where accessibility usually appears too late and which decisions are creating the most rework.
We won't wait for a full audit before making progress. If there are obvious issues, unclear decisions or easy fixes, we'll deal with them as we find them.
By the end of week 1, your team should have:
- a clearer picture of where accessibility is slowing delivery,
- the first set of priorities, not a giant list of everything wrong,
- answers to urgent questions blocking current work,
- a shared way to raise and discuss accessibility issues and
- at least a few practical improvements already in motion.
Weeks 2-4: Kill the most expensive rework first
Over the next few weeks, we focus on the accessibility issues most likely to slow delivery, frustrate users or keep coming back. That usually means key flows, shared components and decisions that affect more than one feature.
I'll review work in progress, help your team prioritise what matters and give practical feedback while changes are still small enough to make without drama.
By the end of the first month, your team should start to have:
- fewer accessibility surprises in current work,
- a prioritised view of what needs attention first,
- clearer guidance for shared components and key flows,
- better questions for design, engineering and QA reviews and
- less time spent guessing what "done" means.
Weeks 5-8: Make better decisions repeatable
Once the obvious rework patterns are visible, we start turning them into better ways of working. Your team should start spotting the same risks earlier next time, without needing me to become the accessibility checkpoint for every decision.
We'll use real features to improve design reviews, implementation choices, QA checks and prioritisation. Over time, accessibility should feel less like a rescue mission and more like part of normal delivery.
By the end of the second month, your team should be moving toward:
- fewer repeated accessibility issues,
- clearer review habits across Product, Design, Engineering and QA,
- more consistent decisions in shared components and common flows,
- a better way to handle new accessibility questions as they appear and
- more confidence that the next release won't create the same problems again.
Going forward: Keep accessibility close to delivery
After the first two months, support becomes less about finding every problem and more about keeping accessibility close to the decisions your team is already making.
I'll keep helping with reviews, implementation questions, QA checks, prioritisation and the awkward "what should we do here?" moments that appear during real product work.
The value should compound. Your team catches more issues earlier, repeats fewer mistakes and spends less time fixing accessibility problems after the fact.
I can't predict what these issues will be, but here are some things we're likely to work on together:
- review designs before they move into development
- help developers solve tricky accessibility implementation details
- give QA clearer checks for common accessibility issues
- prioritise accessibility findings so the team knows what matters first
- turn repeated accessibility questions into better team habits
- help Product, Design, Engineering and QA agree what "done" means
- review shared components and key flows before they create more rework
- add practical accessibility acceptance criteria to product work
- set up lightweight guard rails, such as automated checks, without pretending automation catches everything
- improve how your team handles accessibility issues from customer feedback
- keep accessibility statements and conformance reports useful and up to date
- help plan accessibility work around real roadmap priorities
- spot gaps in how work moves between design, development and QA
- support third-party or vendor conversations when accessibility risk sits outside your team
- getting out of the break/fix cycle that drives up costs
A few useful details before we start
I'm not a fan of surprises, so here are the practical bits worth knowing before we work together.
- You can pause or cancel before your next billing month. I will keep supporting your team until the current billing period ends.
- We usually communicate asynchronously through a private Slack channel or email. I reply on the same working day.
- If we need to talk face to face, we can schedule a call.
- I work with a small number of clients at a time so I can give each team proper attention.
- This works best when you have people responsible for product decisions, design, engineering and QA, even if some people cover more than one role.
- I don't require a specific web framework or technology stack.
- I won't create high-fidelity designs or write production-ready code. Your team knows the product and codebase best. I help them make better accessibility decisions while they do the work.
- Payment is due at the beginning of each subscription month.
- If you're unhappy with how work is going in your first seven days, you can ask for your money back. No hard feelings.
- Before we start, you'll need to agree to my complete terms of service.
Ready to get started?
Start by choosing a plan and booking a no-commitment discovery call. We'll talk through your team, where accessibility is creating rework and whether this is the right fit.
Still have questions?
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Want to compare this with other ways of working?
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Not ready to work with me yet?
That's fine. I want you to feel confident before you book anything. Here are a few free ways to get a feel for how I think and work.
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