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Daily emails so far...

This is an archive of the short emails I've sent since March 12th, 2024 about accessibility rework, product quality and the messy bits of delivery. Enjoy!

What is team trust in web accessibility and why is it important as a metric?

You're unlikely to fix an inaccessible product in a sprint. It's better to be consistent.

It doesn't matter if you implement accessibility in your product or don't care about it at all. It'll will still cost you.

What is knowledge sharing in web accessibility and what are the warning signs?

Product teams are made up of people with two mindsets. One wants to avoid accessibility problems and one wants to solve them.

The Web Content Accessibility Guidelines are mind-numbingly boring, but crucial if you want to help everyone access your content.

The hardest part in web accessibility isn't knowing what to do. It's doing it every day, even when you don't feel like it.

Without a follow through, there's no point in calling yourself inclusive while excluding disabled customers.

Change happens slowly, two steps forward, one step back. But accessibility has come a long way since just a few years ago.

You don't need more time. You need more focus. Work will just expand to fill up your time.

Cultural safety is about creating an environment where everyone feels empowered to speak up without fear of retribution or marginalisation.

Who gets to decide if your website is accessible? It's not you. It's the people using it.

Every decision you've made so far in terms of planning, design, code, user research and deployment includes some people and excludes others.

You don't have to know everything in web accessibility. Instead adopt a let's figure this out mentality.

Food safety isn't about passing inspections. And accessibility isn't about passing audits.

Want the next email?

I send one short email every day for product leaders who want to kill accessibility rework before it slows delivery. Expect accessibility debt, better metrics, clearer ownership, product quality and decisions teams can use.

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