Your personal reading experience

If you want to customise the appearance of the different global elements on the website, including the website theme, text scales and a custom modifier key for keyboard shortcuts, you need to enable Functional cookies in your cookie settings.

You're using the System Theme theme with a regular font size.

Daily emails so far...

This is an archive of the short emails I've sent since March 12th, 2024 about accessibility rework, product quality and the messy bits of delivery. Enjoy!

You can recognise clowns by how they position their products to serve everyone but users with disabilities.

Sometimes it's best to let people who don't believe in accessibility to their own devices.

Shortcuts in web accessibility are never the right way. It usually means someone gets left behind.

In accessibility, the line between ignorance and not knowing is razor-thin.

In Issue 30 of Access Denied, Gary thinks that 100% in lab results is more important than what the real users say about accessibility.

When you know your product doesn't meet the accessibility requirements, don't hide behind the fine print and just fix it.

Focus on doing the right things and the accessibility conformance will take care of itself.

Checking for accessibility isn't the same as creating accessible experiences.

Stop talking about theoretical improvements and start testing with actual users who depend on accessible design.

What to ask when running a retrospective after a complex project that didn't go exactly as planned.

Accessibility and disability are touchy subjects. We need to push through the discomfort if we are to make the web accessible.

Accessibility isn't a technical problem or a feature. It's a process problem that requires a different mindset.

How to actively work to maintain and improve accessibility, looking at specific standards and following a clear process to address issues.

Want the next email?

I send one short email every day for product leaders who want to kill accessibility rework before it slows delivery. Expect accessibility debt, better metrics, clearer ownership, product quality and decisions teams can use.

You can unsubscribe in one click and I will never share your email address.