KPI: Cultural safety
Nov 21st, 2024
Cultural safety is about creating an environment where everyone feels empowered to speak up without fear of retribution or marginalisation.
This is an archive of the email messages I sent to my daily mailing list since March 12th, 2024. Enjoy!
Nov 21st, 2024
Cultural safety is about creating an environment where everyone feels empowered to speak up without fear of retribution or marginalisation.
The mindset, rules and guidelines for the evaluation stage of running effective accessibility workshops.
Nov 19th, 2024
Who gets to decide if your website is accessible? It's not you. It's the people using it.
Nov 18th, 2024
Every decision you've made so far in terms of planning, design, code, user research and deployment includes some people and excludes others.
Nov 17th, 2024
In Issue 20 of Access Denied, Gary claims he's an accessibility expert and puts the company at maturity level purple.
Nov 16th, 2024
You don't have to know everything in web accessibility. Instead adopt a let's figure this out mentality.
Nov 15th, 2024
Food safety isn't about passing inspections. And accessibility isn't about passing audits.
Nov 14th, 2024
Six intangible accessible metrics that focus on different aspects of an organisation's accessibility maturity.
The mindset, rules and guidelines for the creative stage of running effective accessibility workshops.
Nov 12th, 2024
In accessibility, don't start with the how, when you're missing the what and the why.
Nov 11th, 2024
We want accessibility to be easy and that's what makes it complicated.
Nov 10th, 2024
In Issue #19 of Access Denied, Gary expects Sarah to be a master of accessibility in just two weeks.
Nov 9th, 2024
If you want to master something, spend the time and go deep into that one area at the expense of all others.
Nov 8th, 2024
Small actions beat master plans. But a systemic change in your organisation will survive and spread across teams and people.
Recap on accessibility metrics that give you early warnings and introducing intangible accessibility metrics.
What are the stages of an effective accessibility workshop.
Nov 5th, 2024
In web accessibility, we want the outcome, but what we need is the journey.
Nov 4th, 2024
Most decisions in web accessibility are not technical decisions. They are people decisions.
Nov 3rd, 2024
In Issue 18 of Access Denied, Gary thinks the team needs to create an button to solve accessibility.
Nov 2nd, 2024
If you've launched a product and it's not accessible, it's okay. You can only move forward and work through it starting now.
Nov 1st, 2024
Whatever everyone says, most of the work is on designers and developers.
Oct 31st, 2024
If you track the designer-developer handoff, you can ensure that accessibility intentions from design carry through to implementation.
Oct 30th, 2024
What is one little thing you'd like to know that you believe would be critical for workshop success?
Oct 29th, 2024
Constructive discomfort is the only way to make room for everyone. We need to look for it whenever we can.
Oct 28th, 2024
Shift your thinking from seeing accessibility as a barrier to seeing it as a challenge that pushes you to be more creative.
Oct 27th, 2024
In Issue 17 of Access Denied, Gary ignores manual web accessibility testing.
Oct 26th, 2024
You can't do the important work when you're sleepwalking.
Oct 25th, 2024
Focus on delivering value rather than achieving perfection.
Oct 24th, 2024
Measuring keyboard navigation as an accessibility KPI is crucial for ensuring that all users can fully interact with your website.
Oct 23rd, 2024
Sharing a framework for running accessibility workshops that actually stick.
I send out short emails like these every day to help you gain a fresh perspective on accessibility and understand it without the jargon, so you can build more robust products that everyone can use, including people with disabilities.